In an industry where declining claims reimbursement rates, cost pressures, and a shift to value-based purchasing continue, it’s never been more critical to improve revenue cycle performance. Providers are seeking new ways to boost their organization’s financial health by improving front-end and back-end practices, identifying the best use of tools and technology, and leveraging data to track and benchmark revenue cycle performance. Join Frost & Sullivan and your peers in a discussion around innovative ideas and best practices for ensuring revenue cycle success.

Key Discussion Questions:
Defining and measuring success:
How are you measuring success for your organization - What are your organization’s priorities and key success metrics?
How are you measuring success from a Revenue Cycle perspective – have these measures changed over time?

Strategies for evolving and improving the revenue cycle:
There are numerous ways to approach revenue cycle improvements. One strategy we are seeing is an evolution of organizations moving toward a combined business office model.

Is CBO something your organization is evaluating?
If CBO: What are the main challenges or considerations related to a transition toward CBO?

Are there other strategies your organization is using to drive revenue cycle efficiency (i.e. Denials management, automation, performance insight, etc.), or improve the patient financial experience? If Other Strategy: What are the main challenges or considerations related to implementing this type of an approach?

What compels you to consider a new technology/change?
What level of cost reduction, or revenue improvement is meaningful enough to compel you to evaluate/invest in a revenue cycle change? Are there other meaningful levels/areas of improvement (staff or patient satisfaction for example) that would compel you to consider a transition to new technology?